- Events
-
Partners
- Government
- Customer Portal
- Contact Us
- Contact Sales
-
English
IT asset management (ITAM) is an important part of any cost-effective IT management strategy—whether you’re managing hardware or software, at the office or remotely. A cloud ITAM platform helps you understand what assets you have, where they’re located, who’s using them, and how they relate to each other. Easily track asset data like when drivers or contracts expire to better optimize performance within budget.
Fully integrated ITAM software in SolarWinds® Service Desk allows you to make asset management as streamlined and as accurate as possible – helping you maximize the value of your assets while effectively mitigating service disruption and service degradation risks.
Managing your IT assets lifecycle is a key part of reducing downtime and saving money. Many IT assets have a contractual lifespan. When your contract expires, you’ll need to either retire the asset or pursue a replacement contract in time to avoid downtime. ITAM software like Service Desk allows you to automatically track contracts so you can maintain a proactive, up-to-date inventory with a clear understanding of contract rules and relevant alerts—throughout each device’s lifecycle.
The first step in managing your devices with ITAM software is discovering new assets. SolarWinds® Discovery allows you to automatically discover assets across your system. Using agent-based discovery, quickly and easily install a Discovery agent on every device in your IP address for a more streamlined process. You can also use agentless discovery to automatically and regularly scan your network for any IP-connected devices. With automated tracking and detailed visibility into each device, you can more accurately manage any discoverable items in your inventory, all from your Service Desk dashboard.
With an ITAM solution built in, Service Desk provides a user-friendly, centralized asset repository that makes it easy to view each type of asset in your inventory. Once you select an asset type, you can access a management dashboard with details on each of your related assets. These details are based on automatic updates from your Discovery agents. From a single pane of glass, you can help ensure software compliance, view asset status, and keep records of your complete inventory. You can also scan assets using your mobile camera, as well as search or edit computer records on the go.
ITAM is just one aspect of a comprehensive IT service management platform. The SolarWinds Service Desk ITSM solution was designed with IT pros and ITIL in mind. With Service Desk, you can enjoy end-to-end visibility of your assets’ entire lifecycle. For example, you can attach relevant assets to incidents to facilitate the service process while creating a complete audit log. Using the CMDB, you can map your assets easily and quickly identify change risks and assess their impact – minimizing service disruption and downtime.
IT asset management (ITAM) refers to management practices that help you proactively keep track of your IT assets, including hardware and software.
ITAM software helps you track and manage a wide variety of devices on your network. Instead of cataloging each new device on a complicated spreadsheet and updating your asset data manually, ITAM software allows you to automatically discover new devices, view their performance history, and understand their lifecycle.
Today’s enterprises rely on increasingly complex technology environments, with assets ranging from software to purchase orders to laptops or servers. With ITAM software, you can better keep track of every asset in your inventory, without delay and with minimal human error. When a new device is discovered by your discovery agent or scanner, or when an asset’s contract is close to expiration, you can receive actionable alerts designed to provide a real-time understanding of your asset inventory.
ITAM helps you maximize the value of your assets while controlling costs and mitigating risks. ITAM software allows you to automate inventory updates, map your assets and their relationships, and streamline contract renewals.
With the steady rise in remote work, staying on top of your assets is crucial to mitigating security incidents and minimizing downtime regardless of where employees are located.
In addition, with a variety of tools to help you optimize asset performance and maintain a healthy inventory, ITAM software helps you to manage your business’s IT budget. When your ITAM software indicates that a new device would be unnecessary, you can avoid spending money on an extraneous asset. You can also better understand how to budget your current IT assets for optimal performance.
The first step when using ITAM software is device discovery. For devices with built-in agents, your discovery process should begin as soon as a new device connects to your network. However, plenty of devices are not equipped with agents. To ensure visibility into every device in your inventory, an effective ITAM software will offer a discovery tool that allows you to find agentless assets. You can then discover any relevant items in your inventory and view end-to-end tracking data — just as if these assets were equipped with an agent.
Once your assets have been discovered, ITAM software displays asset information, including status and lifecycle, within an automatically updated dashboard. With visibility into service contracts, ITAM allows you to stay updated on any changes with your asset lifecycles — before an expired contract can lead to costly downtime.
The central purpose of ITAM software is to optimize the value and performance of each IT asset in your inventory. ITAM software helps ensure that a technology purchase is necessary, and that each new device is compatible with your budget.
Automated asset tracking allows you to understand the benefits each asset is providing, and where your devices are not performing as intended. With comprehensive ITAM software, you can remain constantly aware of each asset’s cost-benefit ratio in order to optimize performance and your budget.
SolarWinds Service Desk offers an advanced ITAM tool for small, growing, and large organizations. With features specifically designed to save time and money, Service Desk allows you to track, monitor, and manage your assets and maximize their value.
SolarWinds Discovery offers flexible discovery methods, including agentless discovery that automatically and continually scans for IP-connected devices and an agent that can be installed directly on devices like computers and mobile devices.
Once your assets have been discovered, SolarWinds Service Desk provides an intuitive ITAM solution with a user-friendly interface. You can access asset details from your Service Desk dashboard, view updates on devices, and get insight into service contracts with a single click. Budget optimization features help you to understand the financial benefit of each of your assets, combined with ITIL guidelines to help provide efficient service delivery.
IT asset management (ITAM) refers to management practices that help you proactively keep track of your IT assets, including hardware and software.
ITAM software helps you track and manage a wide variety of devices on your network. Instead of cataloging each new device on a complicated spreadsheet and updating your asset data manually, ITAM software allows you to automatically discover new devices, view their performance history, and understand their lifecycle.
Today’s enterprises rely on increasingly complex technology environments, with assets ranging from software to purchase orders to laptops or servers. With ITAM software, you can better keep track of every asset in your inventory, without delay and with minimal human error. When a new device is discovered by your discovery agent or scanner, or when an asset’s contract is close to expiration, you can receive actionable alerts designed to provide a real-time understanding of your asset inventory.
ITAM helps you maximize the value of your assets while controlling costs and mitigating risks. ITAM software allows you to automate inventory updates, map your assets and their relationships, and streamline contract renewals.
With the steady rise in remote work, staying on top of your assets is crucial to mitigating security incidents and minimizing downtime regardless of where employees are located.
In addition, with a variety of tools to help you optimize asset performance and maintain a healthy inventory, ITAM software helps you to manage your business’s IT budget. When your ITAM software indicates that a new device would be unnecessary, you can avoid spending money on an extraneous asset. You can also better understand how to budget your current IT assets for optimal performance.
The first step when using ITAM software is device discovery. For devices with built-in agents, your discovery process should begin as soon as a new device connects to your network. However, plenty of devices are not equipped with agents. To ensure visibility into every device in your inventory, an effective ITAM software will offer a discovery tool that allows you to find agentless assets. You can then discover any relevant items in your inventory and view end-to-end tracking data — just as if these assets were equipped with an agent.
Once your assets have been discovered, ITAM software displays asset information, including status and lifecycle, within an automatically updated dashboard. With visibility into service contracts, ITAM allows you to stay updated on any changes with your asset lifecycles — before an expired contract can lead to costly downtime.
The central purpose of ITAM software is to optimize the value and performance of each IT asset in your inventory. ITAM software helps ensure that a technology purchase is necessary, and that each new device is compatible with your budget.
Automated asset tracking allows you to understand the benefits each asset is providing, and where your devices are not performing as intended. With comprehensive ITAM software, you can remain constantly aware of each asset’s cost-benefit ratio in order to optimize performance and your budget.
SolarWinds Service Desk offers an advanced ITAM tool for small, growing, and large organizations. With features specifically designed to save time and money, Service Desk allows you to track, monitor, and manage your assets and maximize their value.
SolarWinds Discovery offers flexible discovery methods, including agentless discovery that automatically and continually scans for IP-connected devices and an agent that can be installed directly on devices like computers and mobile devices.
Once your assets have been discovered, SolarWinds Service Desk provides an intuitive ITAM solution with a user-friendly interface. You can access asset details from your Service Desk dashboard, view updates on devices, and get insight into service contracts with a single click. Budget optimization features help you to understand the financial benefit of each of your assets, combined with ITIL guidelines to help provide efficient service delivery.
Service Desk
Automatically discover new assets across your network.
Easily track asset lifecycles for end-of-life management.
Gain insight into how to optimize your asset use.
