- Events
-
Partners
- Government
- Customer Portal
- Contact Us
- Contact Sales
-
English
Consolidating assets across your organization can enable you to drive consistent IT asset management. Through a single pane of glass, you can observe your technology assets, their functionality, and their role in your server.
With SolarWinds® Service Desk API technology, you can easily manage your assets, help desk tickets, and software license updates by visualizing the full asset life cycle to identify areas where you can reduce the overall cost of assets—saving time and money.
The idea behind IT asset management is simple: each electronic device operating within your system is discovered, inventoried, and constantly monitored for changes. Additional assets are incorporated as your system expands, and deactivated assets are let go from your inventory.
The term “asset” is a broad descriptor—assets don’t just encompass desktop devices. Your system assets can include desktop computers, laptops, mobile devices like tablets and smartphones, printers, and more. Any electronic nodes within your network can be potentially detected by an asset discovery tool and recorded in your asset inventory. Physical IT devices should also be included by using hardware asset management. Additionally, virtual asset monitoring, which can encompass virtual machines and software downloads, can be crucial to demonstrating compliance.
Comprehensive asset management can help companies keep up with software licensing across physical and virtual assets to ensure each software component is functioning properly and falling within its use contract.
An asset management database is the centralized collection of documented assets within your company’s inventory. Your asset management database contains all the IP-discoverable devices in your asset infrastructure, including both physical and virtual assets. Your database is where assets are monitored, visualized, and updated.
The first step in creating your asset management database is to discover your IP-capable devices. Once all your IT inventory has been discovered, you can manage your asset management database with centralized controls. Your database will need continual updating to ensure all current assets are included.
An asset management database can also display information about your assets, including asset configurations. A Configuration Management Database, or CMDB, can demonstrate how your assets are connected to each other and your servers, and what dependencies might exist.
An asset management database can also help with troubleshooting and provisioning. If an IT asset malfunctions or is removed, you can view the effects this malfunction will have on its dependencies. A database can help you proactively avoid outages and disruptions if you choose to alter your inventory.
Asset management software allows IT managers to automate asset organization and monitoring, both for physical and virtual assets. It can help you inventory your assets and IT agreements, and sort them into an easily searchable, visual interface. In addition, it can automatically monitor and document any further changes or updates made to your asset database.
In addition to automating your asset management database, asset management software gives you the ability to define your system’s software usage policies. For unique cases, you should be able to define your own usage policy within the asset management tool.
An asset management tool can integrate with other software for expanded functionality. Integration with APIs, security software, and web-based applications offer advantages over traditional asset management strategies. You can incorporate practical functions, like connecting ticketing software to your asset management software for easy ticket management.
The advantages of an automated asset management database can be significant, especially for businesses with large networks.
Manually tracking your IT assets with a spreadsheet can require a great deal of time and effort, especially with a large, geographically disparate network. At the same time, there is a high possibility of human error. An automated tool helps automate and streamline the IT asset management process, while preventing inaccuracies.
IT asset management software provides increased visibility. It can provide automatic discovery and updates for your database and provide crucial alerts on asset changes. In addition, it can provide tools for evaluating your assets’ geographic layout.
Asset management software can reduce costs. Licensing agreements are constantly in flux, and outdated licensing agreements can prove quite costly when left unmanaged. Asset management software allows you to configure automatic licensing compliance checks for all your software, helping ensure full software availability and preventing fines and unnecessary costs.
Cloud-based asset management solutions also offer low overhead and improved scalability compared to more traditional management tools. With a cloud-based approach, you can run a complex management operation with minimal physical requirements.
Any business, big or small, needs to keep a close watch on asset inventory. A thorough and ongoing inventory scan can lead you to discover a missing item, or a malfunctioning one, sooner rather than later. For businesses with a large IT asset inventory, asset management software can be your most important tool in keeping track of your valuable IT investments.
SolarWinds Service Desk comes equipped with a wide array of features and integrations to help support effective asset management, including:
The idea behind IT asset management is simple: each electronic device operating within your system is discovered, inventoried, and constantly monitored for changes. Additional assets are incorporated as your system expands, and deactivated assets are let go from your inventory.
The term “asset” is a broad descriptor—assets don’t just encompass desktop devices. Your system assets can include desktop computers, laptops, mobile devices like tablets and smartphones, printers, and more. Any electronic nodes within your network can be potentially detected by an asset discovery tool and recorded in your asset inventory. Physical IT devices should also be included by using hardware asset management. Additionally, virtual asset monitoring, which can encompass virtual machines and software downloads, can be crucial to demonstrating compliance.
Comprehensive asset management can help companies keep up with software licensing across physical and virtual assets to ensure each software component is functioning properly and falling within its use contract.
An asset management database is the centralized collection of documented assets within your company’s inventory. Your asset management database contains all the IP-discoverable devices in your asset infrastructure, including both physical and virtual assets. Your database is where assets are monitored, visualized, and updated.
The first step in creating your asset management database is to discover your IP-capable devices. Once all your IT inventory has been discovered, you can manage your asset management database with centralized controls. Your database will need continual updating to ensure all current assets are included.
An asset management database can also display information about your assets, including asset configurations. A Configuration Management Database, or CMDB, can demonstrate how your assets are connected to each other and your servers, and what dependencies might exist.
An asset management database can also help with troubleshooting and provisioning. If an IT asset malfunctions or is removed, you can view the effects this malfunction will have on its dependencies. A database can help you proactively avoid outages and disruptions if you choose to alter your inventory.
Asset management software allows IT managers to automate asset organization and monitoring, both for physical and virtual assets. It can help you inventory your assets and IT agreements, and sort them into an easily searchable, visual interface. In addition, it can automatically monitor and document any further changes or updates made to your asset database.
In addition to automating your asset management database, asset management software gives you the ability to define your system’s software usage policies. For unique cases, you should be able to define your own usage policy within the asset management tool.
An asset management tool can integrate with other software for expanded functionality. Integration with APIs, security software, and web-based applications offer advantages over traditional asset management strategies. You can incorporate practical functions, like connecting ticketing software to your asset management software for easy ticket management.
The advantages of an automated asset management database can be significant, especially for businesses with large networks.
Manually tracking your IT assets with a spreadsheet can require a great deal of time and effort, especially with a large, geographically disparate network. At the same time, there is a high possibility of human error. An automated tool helps automate and streamline the IT asset management process, while preventing inaccuracies.
IT asset management software provides increased visibility. It can provide automatic discovery and updates for your database and provide crucial alerts on asset changes. In addition, it can provide tools for evaluating your assets’ geographic layout.
Asset management software can reduce costs. Licensing agreements are constantly in flux, and outdated licensing agreements can prove quite costly when left unmanaged. Asset management software allows you to configure automatic licensing compliance checks for all your software, helping ensure full software availability and preventing fines and unnecessary costs.
Cloud-based asset management solutions also offer low overhead and improved scalability compared to more traditional management tools. With a cloud-based approach, you can run a complex management operation with minimal physical requirements.
Any business, big or small, needs to keep a close watch on asset inventory. A thorough and ongoing inventory scan can lead you to discover a missing item, or a malfunctioning one, sooner rather than later. For businesses with a large IT asset inventory, asset management software can be your most important tool in keeping track of your valuable IT investments.
SolarWinds Service Desk comes equipped with a wide array of features and integrations to help support effective asset management, including:
Try Web Help Desk. It’s our affordable and safe Help Desk Ticketing and Asset Management Software.
Automate user service request management from ticket creation, assignment, routing, and escalation.
Use built-in reports (or create your own) to track ticket status, technician performance, and customer support needs.
Leverage a built-in help desk knowledge base to create and maintain KB articles and promote end-user self-service for common issues.
