Microsoft Teams

SolarWinds® Service Desk integrates with Microsoft Teams to boost flexibility and collaboration

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The Microsoft Teams integration enables users to request and receive service from within the desktop or mobile application. The integration allows users to open and view tickets; add comments, attachments, categories, and subcategories; or resolve tickets.

  • Increase convenience by meeting employees where they prefer to do business
  • Create tickets and improve communication to reduce issue resolution times and help ensure service-level agreements (SLAs)
  • Achieve higher value from existing investments at no additional cost

See Microsoft Teams Integration Setup

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