Zapier

Integrate more than 200 applications—G Suite, Office 365, Trello, Box, Twilio, and many more.

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In a matter of minutes, you can easily integrate SolarWinds Service Desk with more than 200 popular SaaS applications via Zapier.

  • Service Desk Triggers in Zapier:
    • New Incident
    • New Risk
    • New Hardware/Asset
    • New Problem/Change/Release
    • New User
    • New Task
    • New Contract
  • Service Desk Actions in Zapier
    • Create Incident
    • Create Problem/Change/Release
    • Create Hardware/Asset
    • Create Solution
    • Create User
    • Create Contract
  • Some examples include:
    • Google Talk — Trigger a message for a new incident in Service Desk
    • G Suite — Connect with Gmail, Google Calendar, Google Sheets, and more
    • Office 365 – Send emails or create an event on your calendar
    • Box — An article or file from Box can create a new knowledge base article in your Service Desk solution
    • Twilio — Get notified via SMS when a new incident is created in Service Desk
    • Trello — A new Trello card created automatically as soon as an incident in Service Desk occurs

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