Great system for handling most any IT support group need
“If you want a system that gives you the ability to fully manage a support shop, this is the tool for you.”

SolarWinds Service Desk Simplifies IT needs.
“SolarWinds Service Desk has helped us keep track of our inventory and provide a higher level of support by allowing us to resolve submitted incidents quicker using our growing solutions database.”

Much more than just a service desk.
“I love the fact that you can set up everything exactly how you want it. you can add your own details to every part of the program.”

Very User Friendly
“There are multiple ways to filter incoming work orders making it very easy to assign specific task to a specific team. It's easy to manage company inventory since the system can provide information on active & inactive devices assigned to users.”

Real assistance that makes my life easier.
“SolarWinds Service Desk completely changed our incidents and staff structure, expanded our feature set and ultimately helped us increase the capabilities of our customer support and information management on the support side.”