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Monitor email performance using out-of-the-box mail server monitoring tools, which lets you see behavior patterns leading to poor service. SolarWinds® Server & Application Monitor (SAM) is designed to provide comprehensive visibility into the end-user experience for Microsoft Outlook Web Access and other top web email clients.
The following built-in mail server monitors in SAM are designed to provide insight into behavior patterns leading to poor service, which includes the ability to test successful email delivery and round-trip time for the following mail protocols:
Server & Application Monitor mail server monitoring tool is built to automatically collect mailbox database statistics and provide out-of-the-box alerts for Exchange Server, which can allow you to more easily plan for mailbox database capacity issues.
SAM is designed for you to:
To quickly determine mailbox database capacity, SAM allows you to view the database size, space used, total mailboxes, and the average mailbox size. If a database is nearing its capacity limit, you can view its users by mailbox size table to determine if one or more users are consuming the space, and whether these users could be moved to another database to balance load and capacity.
SAM’s DIY deployment wizard is built to get you up and monitoring your email servers in about an hour.
By monitoring mail servers, SAM can make it easier to investigate email issues with its ability to drill down into user information. For example, instead of running a script to find usage details for a specific user after reporting an email issue, you can find user details by typing the user’s name into the search bar in the "Users By % Mailbox Quota Used" widget. Within seconds, you can troubleshoot the user’s issue in Exchange. By drilling into the user’s details, you can view the number and size of mailbox attachments, mailbox synced devices, and sent/received mail trends, which can help indicate a spam issue with the user’s account.
With this information, you can also report on user mailbox details to help clean up the mailbox database. For example, you can quickly create a mail monitor report on users who haven’t logged on during the past month. If your company uses a chargeback system based on usage, you can use the web-based reporting feature to email a report of mailbox space usage by user to business unit managers.
Relying on multiple dashboards or manual methods of monitoring email server performance can leave business operations vulnerable to potential downtime. For SMTP and transmission-related setbacks, SAM is built with the ability to alert administrators on server problems in real-time.
SAM allows you to set up alerts for end users when they’re approaching their mailbox quota. These alerts can also provide information about each end user’s mailbox, including the number and size of attachments and information about how to reduce mailbox size. This automation is designed to help you create the most efficient email server and save admin time by putting the responsibility of mailbox size reduction back on the end user.
Email monitoring software, also known as mail server monitoring software, is a broad set of tools used to keep mail servers running smoothly. Successful email monitoring can support your ability to send and receive emails, even in large volumes, with minimal complications in the delivery and storage process.
The most basic understanding of the email delivery process isn’t much different than the delivery process used for traditional mail—there’s a sender, a postman, and a delivery. Monitoring a mail server works by tracking the performance of mail transfer protocols, storage, sender-end, and user-end server processes alongside server performance for potential issues:
Since email remains a critical business function for both internal and external communication, email server monitoring is crucial for administrators and users to help ensure business emails are sent promptly and securely without overloading the network.
Email monitoring is designed to provide insights to help prevent and quickly resolve mail server issues that can lead to lost revenue caused by mail exchange server performance issues or outages, including:
Email monitoring software takes a multi-pronged approach to server monitoring by specifically focusing on capacity, protocol, and traffic performance and how they affect the overall performance of a mail server.
Server capacity monitoring is the process of making sure your email server is equipped to handle potentially large loads of data without stalling deliveries or potentially deleting items. Capacity is finite for each aspect of email server use, from the initial mail transfer agent to the user-end IMAP/POP3 server. An email monitoring tool should help you understand the capacity status at each step of the way.
To enhance communication between with other mail servers on the internet, a monitoring tool should be able to view and analyze performance details on both SMTP and Exchange Servers. Other transfer protocols can be streamlined with an email monitoring tool as well. Remote Procedure Call (RPC), for example, calls up services from other devices on the same network. An additional function to look for in an email monitoring tool is the ability to monitor and diagnose issues with client-server programs like RPC. In email transmission and storage, protocols every step of the way need to run smoothly. Email monitoring software should be able to test the time it takes for emails to complete their trip, then troubleshoot ways to shorten the process.
Managing traffic flow should be the final goal of any email monitoring tool. Sometimes email servers are burdened with a rapid influx of data, and it can be difficult for servers to mitigate bottlenecks in the CPU without major delays. A good mail server monitoring tool will be able to identify high-traffic moments and make capacity suggestions when a bottleneck seems likely.
SolarWinds Server & Application Monitor offers comprehensive email monitoring software to help make sure your mail server is handling data efficiently during each step of the email transmission process.
SolarWinds SAM can provide drill-down, detail views about the availability and performance of a wide range of email server environments, including Microsoft Exchange Server, Lotus Domino Server, BlackBerry Enterprise Server (BES), BlackBerry Delivery Confirmation, LDAP and DHCP user experience monitors, OpenLDAP, Microsoft Active Directory, and more. SAM is designed with a single dashboard to consolidate your device monitoring, which can allow you to access email performance and availability data, reporting, and a built-in expert knowledge base to help you pinpoint and remediate performance issues across your environment.
Email monitoring software, also known as mail server monitoring software, is a broad set of tools used to keep mail servers running smoothly. Successful email monitoring can support your ability to send and receive emails, even in large volumes, with minimal complications in the delivery and storage process.
The most basic understanding of the email delivery process isn’t much different than the delivery process used for traditional mail—there’s a sender, a postman, and a delivery. Monitoring a mail server works by tracking the performance of mail transfer protocols, storage, sender-end, and user-end server processes alongside server performance for potential issues:
Since email remains a critical business function for both internal and external communication, email server monitoring is crucial for administrators and users to help ensure business emails are sent promptly and securely without overloading the network.
Email monitoring is designed to provide insights to help prevent and quickly resolve mail server issues that can lead to lost revenue caused by mail exchange server performance issues or outages, including:
Email monitoring software takes a multi-pronged approach to server monitoring by specifically focusing on capacity, protocol, and traffic performance and how they affect the overall performance of a mail server.
Server capacity monitoring is the process of making sure your email server is equipped to handle potentially large loads of data without stalling deliveries or potentially deleting items. Capacity is finite for each aspect of email server use, from the initial mail transfer agent to the user-end IMAP/POP3 server. An email monitoring tool should help you understand the capacity status at each step of the way.
To enhance communication between with other mail servers on the internet, a monitoring tool should be able to view and analyze performance details on both SMTP and Exchange Servers. Other transfer protocols can be streamlined with an email monitoring tool as well. Remote Procedure Call (RPC), for example, calls up services from other devices on the same network. An additional function to look for in an email monitoring tool is the ability to monitor and diagnose issues with client-server programs like RPC. In email transmission and storage, protocols every step of the way need to run smoothly. Email monitoring software should be able to test the time it takes for emails to complete their trip, then troubleshoot ways to shorten the process.
Managing traffic flow should be the final goal of any email monitoring tool. Sometimes email servers are burdened with a rapid influx of data, and it can be difficult for servers to mitigate bottlenecks in the CPU without major delays. A good mail server monitoring tool will be able to identify high-traffic moments and make capacity suggestions when a bottleneck seems likely.
SolarWinds Server & Application Monitor offers comprehensive email monitoring software to help make sure your mail server is handling data efficiently during each step of the email transmission process.
SolarWinds SAM can provide drill-down, detail views about the availability and performance of a wide range of email server environments, including Microsoft Exchange Server, Lotus Domino Server, BlackBerry Enterprise Server (BES), BlackBerry Delivery Confirmation, LDAP and DHCP user experience monitors, OpenLDAP, Microsoft Active Directory, and more. SAM is designed with a single dashboard to consolidate your device monitoring, which can allow you to access email performance and availability data, reporting, and a built-in expert knowledge base to help you pinpoint and remediate performance issues across your environment.
Server & Application Monitor
Use mail server monitoring to predict future capacity issues.
Stay proactive about ensuring end-user experience and business productivity.
Set custom alerts through the mail monitor, including alerts for end users.
