Compromised Account Detection

Keep ahead of credential leaks to detect account compromise

Improve business safeguards with compromised account detection services

Improve business safeguards with compromised account detection services

What would happen if a hacker gained access to your coworker’s email account? From a single compromised account, a hacker could gain access to sensitive data, snoop into other parts of the network, or even attack additional accounts. With just an email account, a hacker can also violate your privacy, send spam, research for social engineering attacks, and view financial information. From there, the hackery may be able to access the computer, discover other accounts, install ransomware, and more.

SolarWinds® Identity Monitor is designed to notify you immediately whenever corporate credentials appear in a data leak, so you can act and prevent further account data compromise or misuse. Identity Monitor tracks business emails and private emails for high-impact employees, with the ability to include IP address monitoring for certain subscription models. Don’t wait and see if your business email or online social network accounts are compromised—let Identity Monitor find out for you.

Receive immediate alerts regarding account compromise

Receive immediate alerts regarding account compromise

If an account is compromised and credentials are leaked, you can help prevent further damage by acting quickly. Identity Monitor is built to immediately send notifications whenever your tracked credentials are discovered in a data breach. Security researchers constantly monitor for credential exposure across the web, helping ensure information is fresh. If you learn about account compromise as soon as possible, you can take the appropriate steps to protect your business.

Get the information you need to act now

Get the information you need to act now

Not sure if your account might be compromised? Identity Monitor is built to give you the information you need about account security threats, so you can take appropriate actions to reset passwords or warn employees about phishing attacks. For some data breaches, Identity Monitor can display related information, like encryption type, account signup time, and any personally identifiable information associated with the data breach. You can also view historical records of credential exposure.

Get More on Compromised Accounts
Do you find yourself asking…
  • What does “compromised account” mean?
  • Common signs an account is compromised
  • How to prevent account compromise
  • How to recover a compromised account
  • How does compromised account prevention work in SolarWinds Identity Monitor?
  • Related Features and Tools
  • What does “compromised account” mean?

    A compromised account can be accessed and used by anyone not authorized to use that account. The authorized user may or may not realize the account has been compromised. Any kind of digital account can be compromised, but it becomes a business problem when the account is related to the company’s email domain like some online social networking accounts.

    Compromised account attacks can be especially concerning if the account belongs to an admin or high-level executive, as these compromised credentials could allow hackers to cause damage far beyond a single account.

  • Common signs an account is compromised

    There are many potential signs your account has been compromised—both subtle and obvious.

    One of the most obvious signs is your password has been changed without your knowledge, making it impossible for you to sign into your account. The hacker could hold your account or other data ransom, then inform you of the terms for its release. The email service may also flag your account for sending spam.

    However, there are also more subtle signs for compromised account detection you might brush aside at first, like strange inbox activity or receiving unusual emails. It might be as simple as a sudden drop in receiving emails at all. If you check your Sent folder, you might find email you personally didn’t send.

    If you have your suspicions but aren’t sure, one way to check if your email account has been compromised is to check your settings. In some cases, hackers send out phishing messages from your account and hide their actions by automatically removing email responses. You can also check and see the IP addresses your account has been accessed from. If you see unfamiliar locations or devices, your account may be compromised.

    One simple compromised account check is to use the free online SolarWinds email data leak checker designed to provide insight into whether your business email domain or your company’s records have recently been exposed.

  • How to prevent account compromise

    When it comes to account compromise, having a robust prevention strategy in place is preferable to cleaning up after a successful attack.

    For example, employees should be required to follow standards for maintaining healthy and secure accounts, such as using secure passwords. Business account passwords should be unique and not used across multiple accounts. The passwords should also follow current standards for length and character type, and employees should be required to change their passwords often. Companies may also find it beneficial to require a password management tool to create strong, safe passwords to help employees more easily meet password security standards.

    It’s also important to deploy multi-factor or two-step authentication. Instead of requiring an employee to enter just a username and password, this method requires a second step, which often involves sending an additional code to the user’s authorized mobile device. Even if a hacker has the password, they’re unlikely to also have access to the physical device and will be unable to log in.

    However, passwords strategies aren’t enough on their own. Hackers are constantly inventing innovative ways to use social engineering to their advantage. Employees must be taught about potential phishing attacks, so they can be on guard. Employees should avoid clicking unfamiliar links, downloading suspicious attachments, or sending funds in response to an emailed request.

    Of course, there’s no completely failsafe way to protect account credentials, which is why it’s important to have a credential monitoring solution that can quickly identify breaches.

  • How to recover a compromised account

    Recovering an already-compromised account can be tricky, and the procedure varies depending on the type of email service. For better or worse, compromised accounts often have their access automatically locked—which can help stop damaging hacker activity but may also leave the real user struggling to regain their account.

    Recovering a compromised account varies depending on the platform you’re using. For instance, Gmail has suggested steps, depending on whether you can sign into your account. The Account Recovery process is the only way to recover an account you’re locked out of, and it requires you to know enough account information. Once you’re in your account, you can secure a hacked account by reviewing activity and adjusting settings, turning on 2-Step Verification, and potentially contacting your bank or local authorities if you suspect your information has been used maliciously.

    For an Outlook email account, there are steps to take to recover your account. In many cases, hackers install malware on your computer once they access your account, so you need to first remove any viruses from the PC itself using an appropriate antivirus program. Do this before you change or reset your password. If you’re able to log in, you should do so, and perform a thorough audit of the account, including checking and changing account settings and restoring any deleted emails.

  • How does compromised account prevention work in SolarWinds Identity Monitor?

    SolarWinds Identity Monitor is designed to offer effective, targeted monitoring for your account credentials, including business domains and private emails for your key employees, like executives.

    Identity Monitor focuses on your company’s email domains as it scans the web, and in case of service breach or exposure it can pinpoint whether your credentials are among the leak. This information can show up just about anywhere, including on the dark web, which makes it unlikely that manual measures alone would provide this amount of insight. With Identity Monitor, you can learn as soon as possible if your credentials have been compromised—and take measures to prevent your accounts from being taken over and misused.

    Identity Monitor is built to send you notifications in real time if credentials are discovered. This notification includes contextual information, so you can better understand what action to take in response. Speed is essential for preventing hackers from leveraging your credentials.

  • Related Features and Tools

    Other SolarWinds Solutions to Help Prevent Data Breaches:


    Related Features:

What does “compromised account” mean?

A compromised account can be accessed and used by anyone not authorized to use that account. The authorized user may or may not realize the account has been compromised. Any kind of digital account can be compromised, but it becomes a business problem when the account is related to the company’s email domain like some online social networking accounts.

Compromised account attacks can be especially concerning if the account belongs to an admin or high-level executive, as these compromised credentials could allow hackers to cause damage far beyond a single account.

Close
Common signs an account is compromised

There are many potential signs your account has been compromised—both subtle and obvious.

One of the most obvious signs is your password has been changed without your knowledge, making it impossible for you to sign into your account. The hacker could hold your account or other data ransom, then inform you of the terms for its release. The email service may also flag your account for sending spam.

However, there are also more subtle signs for compromised account detection you might brush aside at first, like strange inbox activity or receiving unusual emails. It might be as simple as a sudden drop in receiving emails at all. If you check your Sent folder, you might find email you personally didn’t send.

If you have your suspicions but aren’t sure, one way to check if your email account has been compromised is to check your settings. In some cases, hackers send out phishing messages from your account and hide their actions by automatically removing email responses. You can also check and see the IP addresses your account has been accessed from. If you see unfamiliar locations or devices, your account may be compromised.

One simple compromised account check is to use the free online SolarWinds email data leak checker designed to provide insight into whether your business email domain or your company’s records have recently been exposed.

Close
How to prevent account compromise

When it comes to account compromise, having a robust prevention strategy in place is preferable to cleaning up after a successful attack.

For example, employees should be required to follow standards for maintaining healthy and secure accounts, such as using secure passwords. Business account passwords should be unique and not used across multiple accounts. The passwords should also follow current standards for length and character type, and employees should be required to change their passwords often. Companies may also find it beneficial to require a password management tool to create strong, safe passwords to help employees more easily meet password security standards.

It’s also important to deploy multi-factor or two-step authentication. Instead of requiring an employee to enter just a username and password, this method requires a second step, which often involves sending an additional code to the user’s authorized mobile device. Even if a hacker has the password, they’re unlikely to also have access to the physical device and will be unable to log in.

However, passwords strategies aren’t enough on their own. Hackers are constantly inventing innovative ways to use social engineering to their advantage. Employees must be taught about potential phishing attacks, so they can be on guard. Employees should avoid clicking unfamiliar links, downloading suspicious attachments, or sending funds in response to an emailed request.

Of course, there’s no completely failsafe way to protect account credentials, which is why it’s important to have a credential monitoring solution that can quickly identify breaches.

Close
How to recover a compromised account

Recovering an already-compromised account can be tricky, and the procedure varies depending on the type of email service. For better or worse, compromised accounts often have their access automatically locked—which can help stop damaging hacker activity but may also leave the real user struggling to regain their account.

Recovering a compromised account varies depending on the platform you’re using. For instance, Gmail has suggested steps, depending on whether you can sign into your account. The Account Recovery process is the only way to recover an account you’re locked out of, and it requires you to know enough account information. Once you’re in your account, you can secure a hacked account by reviewing activity and adjusting settings, turning on 2-Step Verification, and potentially contacting your bank or local authorities if you suspect your information has been used maliciously.

For an Outlook email account, there are steps to take to recover your account. In many cases, hackers install malware on your computer once they access your account, so you need to first remove any viruses from the PC itself using an appropriate antivirus program. Do this before you change or reset your password. If you’re able to log in, you should do so, and perform a thorough audit of the account, including checking and changing account settings and restoring any deleted emails.

Close
How does compromised account prevention work in SolarWinds Identity Monitor?

SolarWinds Identity Monitor is designed to offer effective, targeted monitoring for your account credentials, including business domains and private emails for your key employees, like executives.

Identity Monitor focuses on your company’s email domains as it scans the web, and in case of service breach or exposure it can pinpoint whether your credentials are among the leak. This information can show up just about anywhere, including on the dark web, which makes it unlikely that manual measures alone would provide this amount of insight. With Identity Monitor, you can learn as soon as possible if your credentials have been compromised—and take measures to prevent your accounts from being taken over and misused.

Identity Monitor is built to send you notifications in real time if credentials are discovered. This notification includes contextual information, so you can better understand what action to take in response. Speed is essential for preventing hackers from leveraging your credentials.

Close
Related Features and Tools

Prevent compromised accounts by staying ahead of credential leaks

Identity Monitor

  • Let SolarWinds experts scan the web and track your credentials.

  • Receive speedy notifications if a leak occurs, so you can act quicker.

  • Get private credential monitoring for high-level executives and board members.

Let’s talk it over.
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