A global enterprise software company offering more than a dozen software as a service (SaaS) products via a hybrid, multi-cloud architecture spanning nearly a dozen on-premises data centers and multiple public cloud service providers across regions sought to modernize and streamline its operational toolset. The well-recognized software provider’s cloud operations organization recently adopted a full-stack observability suite from SolarWinds to manage its infrastructure. By adopting and extending their investment in this integrated SolarWinds solution a few years ago, this large SaaS company has done the following: